Support
Talk to us
Questions about an order, a device or a warranty claim reach a person, not a queue. We answer within one working day.
care@aurum.store
Phone
+971 4 000 0000
Counter
Gold & Diamond Park, Building 4, Dubai
Hours
Sunday to Thursday, 10:00 – 19:00 (GST)
Before you write
Most questions are answered faster on these pages:
If you are writing about an order, include the order number (it looks like ORD-20260912-0001) so we can pull it up straight away.